Privacy Policy

Hansen Contracting & Repairs, LLC

Effective Date: October 20, 2026

Hansen Contracting & Repairs, LLC ("HCR," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact our business, request an estimate, submit an advertising lead form, or use our services.

1. Information We Collect

We may collect the following information when you interact with our business:

Contact information: Name, email address, telephone number, and mailing or service address.
Project information: Details about requested services, property information, project preferences, photographs, and scheduling availability.
Customer records: Estimates, invoices, contracts, payment status, service history, and communications.
Website information: Information collected through cookies, analytics, and similar technologies, such as device information, browser type, pages visited, and website interactions.
Advertising inquiries: Information you voluntarily provide through Facebook, Instagram, or other advertising lead forms.

We collect information directly from you and, where applicable, through the platforms and service providers you use to communicate with us.

2. How We Use Your Information

We use personal information to:

Respond to inquiries and provide free consultations or estimates.
Schedule and perform contracting, remodeling, repair, and seasonal services.
Communicate about appointments, projects, estimates, invoices, and service requests.
Maintain customer records and manage business operations.
Process payments and fulfill contractual obligations.
Improve our website, advertising, and customer experience.
Send marketing communications when permitted by applicable law and your communication preferences.
Comply with legal, accounting, insurance, and regulatory obligations.

Submitting an estimate request does not automatically enroll you in recurring promotional text messages.

3. Facebook, Instagram, and Online Advertising

We may advertise our services through Meta platforms, including Facebook and Instagram.

When you submit a lead form through one of these platforms, we receive the information you choose to provide, which may include your name, email address, telephone number, location, and project details.

We use this information to respond to your inquiry, discuss your requested services, and provide estimates or scheduling information.

Meta may independently collect and process information according to its own privacy policies.

4. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business, including:

Jobber: Customer relationship management, scheduling, estimates, invoicing, and customer communications.
Squarespace: Website hosting, website forms, and related services.
Meta: Advertising and lead generation services.
Payment processors and accounting providers: Payment processing, bookkeeping, and financial administration.
Subcontractors and trade partners: Limited project information necessary to coordinate or perform authorized services.

We may also disclose information when required by law, to protect our legal rights, or in connection with a legitimate business transaction.

Service providers may process information according to their own privacy policies and applicable contractual obligations.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and measure advertising performance.

Depending on your browser settings and the technologies enabled on our website, you may be able to limit certain tracking activities through browser controls or available cookie preferences.

Third-party services may collect information according to their own privacy policies.

6. Marketing Communications

We may occasionally send information about our services, seasonal offerings, and business updates when permitted by law.

You may unsubscribe from promotional emails using the unsubscribe instructions provided or by contacting us directly.

You may also request that we stop sending promotional text messages.

We may continue to send communications necessary to respond to your inquiries, provide requested services, or fulfill existing business obligations.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill legal and contractual obligations, resolve disputes, and support legitimate business operations.

Retention periods may vary depending on the nature of the information and applicable requirements.

9. Your Privacy Choices

You may contact us to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of personal information, subject to applicable legal and business recordkeeping obligations.
Opt out of promotional communications.

We will review and respond to requests in accordance with applicable law.

10. Children's Privacy

Our website and services are intended for adults seeking residential contracting and related services.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: